Utility Bill

Water, sewer, garbage, ambulance, and ambulance Flight for Life service are billed together.  The billing is done on the 1st of each month.  Payments are due by the 10th and late charges will be applied on the 11th.

• NOTICE TO UTILITY CUSTOMERS: Effective 3/1/2021, a service provider polycart will be furnished as part of the monthly curbside garbage collection service. During the month of February, each residence will receive one 95-gallon polycart. Each residence will be given one cart. Additional carts may be obtained by calling City Hall at 903-567-2826. The polycart will remain the property of Sanitation Solutions. Damaged and/or stolen polycarts will be replaced at no charge to the customers. All garbage waste generated at the residence should be placed inside the polycart. The residence will also be allowed up to three items outside the cart (bagged trash, bundled limbs, or a combination of both). Polycarts should be placed at the curb no later than 7 a.m. the morning of the day of collection. It is the resident’s responsibility to take the polycart into their yard within 24 hours of being emptied. The area around the polycart should be kept in a clean and sanitary condition and must comply with all other City regulations regarding trash pickup.
• ATTN: UTILITY BILLING CUSTOMERS- Canton utility customers will notice an increased emphasis on collecting utility bills prior to termination of services.  The City's policy is to mail bills out on the last day of the month, and bills are due by the tenth (10th) day and late fees are assessed on the eleventh (11th) day of the month.  Termination notices are mailed out on the eleventh (11th) day.  State law requires all customers to receive a ten (10) day notice prior to termination, therefore termination will be effective on the twenty first (21st)day of the month.  We appreciate your understanding and cooperation, as we work hard to do a better job for you than we did the day before. Posted 5/1/2019

Bill payments may be mailed to 201 N. Buffalo, Canton, Texas, or paid in person at 201 N. Buffalo, Canton, Texas, Monday through Friday, 8:00 a.m. to 5:00 p.m.  There are two drop off boxes located at 201 N. Buffalo, one freestanding on the south side of the building, and the other is in the front facade of the building near the door.  Payments may also be paid online with eBill (see icon on home page).  For questions regarding your statements, call the Utility Billing Department at 903-567-2826. 

To use E-Bills to receive, view or pay your water bill online, click here.

If you would like to be on automatic payment, please fill out the Bank Draft Authorization Form and return with a voided check attached. Automatic payments draft from your authorized bank account around the 4th of every month.

Water and wastewater rates effective as of the 11/1/2020 billing.  The rates listed on this website are subject to change upon approval by Council.  Please check with office for the most current rates and fees.