Form for new water service

City of Canton Free Chlorine Notice - The City of Canton Water Department will temporarily return to the method of using free chlorine as part of an annual preventive maintenance program beginning October 11, 2017, and will end when the system returns to surface water production after winter. This procedure will only affect the City of Canton Utility Service Area. This is a routine procedure providing additional protection against bacteria and is a common practice for systems using combined chlorine.  These temporary conditions will not cause adverse health effects, but some individuals may experience a slight change in taste or odor in the tap water during this period. All water customers who pay their bills directly to the City of Canton Utilities Department will be affected.  We regret any inconvenience oru customers may experience during this period, keeping mind that this task is part of our ongoing efforts to provde a safe, potable water supply for our drinking water customers.  Some aquatic and marine animal species are sensitive to free chlorine; persons maintaining aquariums with any sensitive species may wish to contact their pet supply stores regarding dechlorination.  Information about drinking water and health is available on the Environmental Protection Agency's Website and through the Safe Drinking Water Hotline: 1-800-426-4791.

Contact Information:

Water Service is provided by the City of Canton. Contact the City Hall, 201 N. Buffalo, Canton, Texas (903-567-2826), for initial hookup service and to pay bills in person.  A drop box is available  on Terrell Street by the City Hall for non-cash payments after 5:00 p.m. and on weekends. 

Water Services
Source Lake Canton
Maximum System Capacity (Daily) 2,000,000 gallons
Maximum Daily Use To Date 1,800,000 gallons
Pressure on Mains 45 PSI
Storage Capacity 1,140,000 gallons ground storage
250,000 gallons elevated storage
Size of Mains 6” – 8”
System Looped Yes


City Service – Water
Water Inside City Limits Outside City Limits
0-750 gallons - residential $12.00 $28.25
0-750 gallons - commercial $18.00 $29.75
751 - 2,500 gallons $4.75/1000 $4.75/1000
2,501 - 5,000 gallons $4.80/1000 $4.80/1000
5,001 - 10,000 gallons $4.85/1000 $4.85/1000
10,001 - 15,000 gallons $4.90/1000 $4.90/1000
15,001 - 25,000 gallons $4.95/1000 $4.95/1000
25,001 - 50,000 gallons $5.00/1000 $5.00/1000
50,001 - 100,000 gallons $5.05/1000 $5.05/1000
100,001 - 300,000 gallons $5.10/1000 $5.10/1000
Over 300,000 gallons $5.15/1000 $5.15/1000

Bulk water Rates - $20 / 1000 gallons

Rates effective 10/01/2017 and are subject to change without notice.